Short-Term Staff – Medical Secretary at AfDB

Join the African Development Bank as a Medical Secretary in Abidjan, Côte d’Ivoire. Apply by 21st August 2024 and contribute to AfDB’s mission of fostering economic growth and social progress in Africa.

Are you passionate about providing top-notch medical and administrative support? The African Development Bank (AfDB) is looking for a dedicated and dynamic individual to join our team as a Short-Term Staff – Medical Secretary at our headquarters in Abidjan, Côte d’Ivoire.

This role is integral to our mission of promoting economic growth and social progress across Africa.

About the African Development Bank

Established in 1964, the African Development Bank is the premier pan-African development institution, fostering economic growth and social progress across the continent.

With 81 member states, including 54 in Africa, AfDB is dedicated to delivering financial and technical support for transformative projects that significantly reduce poverty through inclusive and sustainable economic growth.

Our Ten-Year Strategy (2024-2033) focuses on five major areas known as the High 5s: energy, agro-business, industrialization, integration, and improving the quality of life for the people of Africa.

The Role: Medical Secretary

Location: Abidjan, Côte d’Ivoire
Position Grade: GS6
Position Number: 50110967
Posting Date: 06-Aug-2024
Closing Date: 21-Aug-2024

The Medical Services and Staff Welfare department at AfDB provides holistic medical, occupational, and welfare services to nearly 10,000 staff, retirees, and their eligible family members.

This role involves administrative and secretarial support to ensure the smooth functioning of our medical services.

Key Functions

Under the supervision of the Country Manager, the Medical Secretary will:

  • Register, organize, and appropriately classify patients and clients in the Bank’s Digitalized Health Management Information system.
  • Receive, inform, and orient patients, ensuring they have been registered and had their vital signs taken by the nurses.
  • Manage effective patient and client flow through an appropriate numbering system.
  • Maintain hygiene, silence, and order at the Medical Center’s reception.
  • Make and answer telephone calls, directing them to appropriate clinicians and staff.
  • Act as the focal point for patients by booking and coordinating appointments and managing practitioner schedules.
  • Organize internal meetings and ensure note-taking to produce general and medical reports.
  • Use spreadsheets and word processing to manage administrative tasks related to medical records, reports, procurements, and office supplies orders.
  • Assist staff members with recruitment, contract renewal, and annual medical check-ups.

Competencies

  • Bachelor’s degree in Communications, Human Resources, or a related field.
  • Minimum of four years of relevant experience as a medical secretary or in the medical field.
  • Proof of citizenship or evidence of permanent residency or work authorization in the proposed country of employment.
  • Strict adherence to medical confidentiality.
  • Familiarity with medical terminology, procedures, and software systems.
  • Ability to manage priorities and telephone calls efficiently.
  • Self-motivated, welcoming, discreet, and empathetic towards patients.
  • Good written and oral communication skills in French and/or English, with a working knowledge of the other language.
  • Proficiency in IT tools such as MS Word, MS Excel, and competence in using Bank standard software. Knowledge of SAP is an added advantage.

How to Apply

Interested candidates should submit their applications online via the AfDB website.

Applicants must attach a detailed CV, copies of academic and professional certificates, and other testimonials.

Ensure your application includes your mobile telephone contact and email address.

The deadline for applications is Thursday, 21st August 2024.

Important Information

AfDB does not request any payments from applicants throughout the recruitment process and does not request information on applicants’ bank accounts.

Any fraudulent use of AfDB’s name in job offers is not the responsibility of AfDB.

For more information or to apply, visit the AfDB careers page.


This role is a fantastic opportunity for individuals looking for jobs in Africa. Whether you’re an experienced professional or a newcomer to the field, joining the African Development Bank as a Medical Secretary will allow you to contribute to a significant and impactful mission. Apply today and become a part of AfDB’s transformative journey across the continent.

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