Are you a seasoned professional in financial operations with a strong background in MasterCard transactions? First Bank of Nigeria Limited (FirstBank) is offering an exciting opportunity for a highly skilled Team Lead, MasterCard Settlement. This role is integral to managing and ensuring the smooth operation of MasterCard transactions across various platforms.
About FirstBank
FirstBank is Nigeria’s largest financial services institution, renowned for its extensive network and significant impact in the financial sector. With over 750 branches and a robust international presence, FirstBank continues to set standards in banking and financial services.
The Role
As the Team Lead for MasterCard Settlement, you will be at the forefront of managing and overseeing all aspects of MasterCard transactions—both domestic and international.
Your role will involve ensuring the accurate and timely settlement of transactions across various platforms, including POS, ATM, web, and QR codes. Here’s a closer look at the key responsibilities and expectations for this position:
- Transaction Management: Ensure that all types of MasterCard transactions are settled accurately and on time. This includes monitoring both domestic and international transactions across various channels.
- Team Supervision: Oversee the MasterCard settlement team, ensuring that all functions are performed efficiently. Your role will include supervising other officers, resolving issues, and maintaining high standards of accuracy and timeliness.
- Account Management: Manage MasterCard-related accounts, such as receivable and payable accounts, cash disbursement, and suspense accounts. Regularly review open items and ensure proper reconciliation.
- Settlement Procedures: Establish and maintain settlement procedures for new MasterCard e-products and ensure they align with both First Bank’s standards and industry best practices.
- Daily Operations: Download and backup files from MasterCard Connect daily. Ensure that all settlement entries are reviewed and verified before processing.
- Reporting and Analysis: Analyze transaction trends and prepare monthly reports to track performance across MasterCard products. Ensure accurate reporting of global collection only (GCO) transactions and monitor exchange rate trends.
- Collaboration: Work closely with IT, Business Solutions, Product Managers, and other stakeholders to support new initiatives and address any issues related to MasterCard settlements. Engage with card schemes and third-party processors to resolve exceptions or settlement issues.
- Merchant Support: Manage merchant settlement reports, resolve merchant complaints, and ensure prompt reconciliation of exceptions and partial dispense transactions.
Requirements
To excel in this role, you should possess:
- Educational Background: A 1st Degree in a numerate discipline.
- Experience: A minimum of 8 years of relevant experience, with at least 5 years in e-Banking or similar products.
Why This Role is Key
The Team Lead, MasterCard Settlement position is critical for ensuring the smooth operation of MasterCard transactions and maintaining high standards of financial accuracy and efficiency. This role offers the opportunity to lead a dedicated team, contribute to the bank’s success, and be part of a forward-thinking financial institution.
Application Details
If you are ready to step into this pivotal role, we encourage you to apply by August 8, 2024. The position is based at Samuel Asabia House, Lagos. To apply, follow this link and submit your application online.
Don’t miss out on the chance to join one of Nigeria’s leading banks and take your career to the next level with FirstBank. Apply today and become a key player in our MasterCard settlement operations!