Are you passionate about building strong customer relationships? Do you thrive in a fast-paced banking environment?
If so, First Bank of Nigeria Limited is looking for someone like you to join their team as Relationship Manager (Northern Division).
This exciting role focuses on retail banking, where you will have the opportunity to manage portfolios, deepen client relationships and advance your career.
Job Summary
The Relationship Manager (Northern Division) at FirstBank Nigeria is a vital part of the team, playing a vital role in both customer acquisition and retention.
This job is perfect for individuals with experience in banking, especially those who are adept at building strong customer relationships and providing excellent service.
You will manage the portfolio, market banking products and ensure that all client requirements are met accurately.
This job is more than just a role – it’s an opportunity to grow with Nigeria’s oldest and most respected financial institution.
Duties and Responsibilities:
As a Relationship Manager, your core responsibilities will include:
- Book Quality Assets: Identify and book high-quality financial assets while ensuring they are closely monitored for any early signs of defaults.
- Portfolio Monitoring: Proactively manage your portfolio to ensure that accounts are performing well and detect any issues early.
- Customer Relationship Management: Build, deepen, and maintain relationships with both existing and prospective customers.
- Acquire New Accounts: Constantly work on bringing in new accounts while reviving dormant relationships.
- Product Marketing: Market the bank’s products to meet specific customer needs and ensure customer satisfaction.
- Product Development: Collaborate in the development of new products that cater to emerging customer needs.
- Service Maintenance: Provide efficient, ongoing service to existing customers to maintain relationships and keep accounts active.
- Zero Dormancy Tolerance: Ensure that all accounts remain active, maintaining the bank’s standards of customer engagement.
- Collaboration: Work closely with the Business Manager to accomplish any additional tasks assigned.
Key Job Requirements
Education:
- A minimum of a First Degree in any discipline, preferably business-related.
- An MBA or professional certification is a plus.
Experience:
- At least 3 years of relevant banking experience, particularly in marketing and credit management.
Knowledge Areas:
- Financial advisory and risk management.
- Strong understanding of Nigeria’s business environment.
- Banking operations, products, and services.
- Customer service excellence.
- Marketing and sales strategies.
- Business development and financial analysis.
How to apply
Are you ready to take the next step in your banking career? Don’t miss this opportunity! Apply now, and if you meet the job requirements, you’ll be one step closer to joining the winning team.
Note: Only selected candidates will be contacted.