Join Absa Bank Botswana as an IT Channels and Applications Engineer. Advance your career in tech with this full-time position in Gaborone. Apply online today.
Absa Bank Botswana is on the lookout for a highly skilled IT Channels and Applications Engineer to join their team at Absa Prime Plaza. This full-time position offers an exciting opportunity for tech-savvy professionals to work in a dynamic environment where they can make a significant impact on the bank’s IT infrastructure and service delivery.
Job Overview: IT Channels and Applications Engineer
Location: Absa Prime Plaza (BW)
Time Type: Full-time
Job Requisition ID: R-15966407
Reporting to the Head of Applications Support, the IT Channels and Applications Engineer will play a crucial role in developing, implementing, and managing IT applications and API solutions that enhance the banking experience for Absa customers. This role requires a blend of technical expertise, innovative thinking, and a proactive approach to solving complex problems.
Job Summary
As an IT Channels and Applications Engineer at Absa Bank Botswana, you will be responsible for providing specialist advice and support in the development and implementation of IT applications. Your work will focus on delivering a seamless banking experience and continuously improving the efficiency and security of banking applications while also addressing emerging risks.
Key Responsibilities
- Problem-Solving and Technical Support: Apply advanced problem-solving skills to troubleshoot and resolve issues with existing applications, ensuring minimal disruption to services.
- Design Thinking and Innovation: Develop design thinking and problem-solving skills to adapt to evolving technologies and business needs.
- Application Maintenance and Optimization: Implement configuration changes, optimizations, and maintenance tasks (e.g., backups, upgrades) for enterprise-wide applications.
- Automation Implementation: Identify automation opportunities and implement solutions using low-code, no-code, or programming techniques.
- Governance and Risk Management: Adhere to governance and risk procedures for all application support activities, including upgrades and maintenance.
- Stakeholder Communication: Manage stakeholder relationships and communication dependencies to ensure smooth application implementation processes.
- Application Inventory Management: Maintain an up-to-date inventory of applications, detailing their interdependencies and configurations.
- Diagnostic Investigations: Conduct diagnostic investigations for program errors and recommend solutions or methodologies for resolution.
- Operational Performance Monitoring: Maintain and evaluate metrics on operational performance, identifying trends and areas for improvement.
- Business Systems Analysis: Analyze business systems to assess their effectiveness, identify inefficiencies, and recommend solutions for enhancement.
- Standards and Guidelines Development: Define and maintain application assessment, development, and support standards, collaborating with IT and business stakeholders.
- Risk Reporting: Report all risk events, incidents, and issues, helping to identify root causes and preventive measures.
Qualifications and Experience Required
To qualify for the IT Channels and Applications Engineer role, candidates should have the following:
- Bachelor’s Degree in Computer Science, Information Systems, or a related field.
- Certifications: ITIL V3/4 and Project Management certifications like PMP or PRINCE2 are advantageous.
- Technical Experience: At least 5 years of experience across a broad range of technology platforms, with 3-5 years specifically in application management and diagnostics.
- Banking Knowledge: Experience in the banking and financial services sector is essential.
- Coding Proficiency: Strong understanding of coding and scripting languages such as Java and JavaScript.
- Technical Skills: Familiarity with CI/CD tools (e.g., Jenkins, Bamboo, TFS, Azure DevOps), open-source relational databases, messaging protocols, and web services like SOAP and REST.
- Behavioral Competencies: High learning agility, effective time management, collaboration, and innovation.
Why Join Absa Bank Botswana?
Becoming an IT Channels and Applications Engineer at Absa Bank Botswana means joining a forward-thinking team dedicated to driving innovation in the banking industry. You’ll be at the forefront of enhancing the bank’s technological capabilities, ensuring a secure, efficient, and user-friendly banking experience for customers.
Application Process
Ready to take the next step in your IT career? Here’s how to apply for the IT Channels and Applications Engineer position at Absa Bank Botswana:
- Visit the Absa Bank Career Portal: Navigate to www.absa.co.za/careers to find the job listing.
- Submit Your Application: Complete the online application process by uploading your resume and any required qualifications.
- Track Your Application: Stay updated on the status of your application through the portal.
The IT Channels and Applications Engineer position at Absa Bank Botswana is a prime opportunity for professionals with a strong technical background and a passion for innovation in the banking sector. If you meet the qualifications and are ready to contribute to the future of banking technology, don’t hesitate to apply.